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Terms & Conditions for Various Events

By signing up for one of our events, retreats or spiritual formation programs, you are agreeing to the terms and conditions listed here, so please read the T&C for your specific retreat program, particularly the Cancellation & Refunds policy which is different for each event. 

Dwelling Deep Circles - Group Spiritual Direction  (T&C)

1.  Please check all the dates in the Circle you are booking, and commit to attending all 6 sessions. Your presence is an important part of the Circle and to our journey as a group.

 

2.  Your booking is non-refundable, as we need the minimum number of 4 participants to start each Circle's journey. If you absolutely cannot make all the dates after booking, we may be able to offer you credit to attend another retreat or program run by Dwelling Deep Ministries — provided your program hasn't yet started. No credit or refunds will be offered for missed sessions.

 

3. If you should miss a session, please note you can't make up for it or change to another Circle mid-way. Before your program begins, if you need to change to a different Circle, please do get in touch to check on the availability of spaces.

Finding Your Voice in the Psalms (Prayer Formation Workshop) T&C

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  1. More than 14 days before the start of the workshop, cancellations are eligible for a refund, less any non-refundable payment processing fees incurred at the time of registration.

  2. Within 14 days of the start of the workshop, cancellations are non-refundable.

  3. If you are unable to attend, you may transfer your place to another person at no additional charge. Please notify the organiser in writing by email with the replacement participant's name and email address.

  4. All cancellations and requests to transfer a registration must be submitted before the commencement of the first workshop session.

  5. No refunds or partial refunds will be given for missed sessions after the workshop has commenced.

Dwelling Deep Quiet Day (T&C)

1. Registration & Payment

Registration is confirmed only upon full payment of the retreat fee.

The Standard Rate is only applicable for PayNow payments. Select "Manual Payment" on the Checkout page for PayNow payment details.

For all other card payments, including Apple Pay and Google Pay, please select the Card Payments Rate. If you have accidentally paid the Standard Rate by card, we may contact you to pay the additional card processing fees that are incurred for card payments.

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2. Cancellation & Refund Policy

Because this retreat has limited spaces and requires significant preparation, the following policy applies:

  • More than 14 days before the retreat date - 50% of your fee is non-refundable. This helps us cover venue and preparation costs already committed for each participant.

  • 14 days or less before the retreat - Fees are non-refundable

  • You may, however, transfer your slot to another person at no additional cost. Transfers must be communicated in writing (email/WhatsApp) at least 48 hours before the retreat.

  • Card processing fees are non-refundable. Any applicable Stripe processing fees will also be deducted from your refund. Refunds will be made to your original mode of payment.

Seasons of the Soul Retreat (T&C)

1. Fees & Payment

Full payment is required at the time of registration.

The Standard Rate is only applicable for PayNow payments. Select "Manual Payment" on the Checkout page for PayNow payment details.

For all other card payments, including Apple Pay and Google Pay, please select the Card Payments Rate. If you have accidentally paid the Standard Rate by card, we may contact you to pay the additional card processing fees that are incurred for card payments.

 

2. Registration Closing Date

Registration closes 4 weeks before the retreat to allow time for preparation and coordination with the venue, or when the maximum spaces of 12 is filled.

 

3. Cancellations & Refunds

  • More than 30 days before the retreat: Refund available, minus S$200 non-refundable portion (used to secure venue and materials).

  • Within 30 days of the retreat: No refunds, but you are welcome to bless someone else with your place or transfer it to another participant. Just inform the organiser at least 3 days before the retreat.

  • Card processing fees are non-refundable. Any applicable Stripe processing fees will also be deducted from your refund. Refunds will be made to your original mode of payment.

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4. Personal Belongings & Liability

Kindly take care of your personal items during the retreat, as the organiser cannot be responsible for any loss or damage.

Be Still Silent Retreat (T&C)

1.  Registration & Payment

Full payment is required at the time of registration.

The Standard Rate is only applicable for PAYNOW payments. Select "Manual Payment" on the Checkout page for PayNow payment details.

For all other card payments, including Apple Pay and Google Pay, please select the Card Payments Rate. If you have accidentally paid the Standard Rate by card, we may contact you to pay the additional card processing fees that are incurred for card payments.

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2. Registration Closing Date

Registration closes 3 weeks before the retreat to allow time for preparation and coordination with the venue, or when the maximum spaces of 7 is filled.

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3.  Cancellation & Refunds

  • More than 30 days before the retreat: Refund available, minus S$200 non-refundable portion (used to secure venue and materials).

  • Within 30 days of the retreat: No refunds, but you are welcome to bless someone else with your place or transfer it to another participant. Just inform the organiser at least 3 days before the retreat.

  • Card processing fees are non-refundable. Any applicable Stripe processing fees will also be deducted from your refund. Refunds will be made to your original mode of payment.

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4.  Mental Wellbeing & Participation

Please come only if you feel physically and emotionally able to participate in an extended time of silence and personal reflection. If you are currently navigating significant mental health challenges, it may be more supportive to seek the care of a qualified professional or counsellor during this season. Your wellbeing is important.

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5.  Personal Belongings & Liability

Kindly take care of your personal items during the retreat, as the organiser cannot be responsible for any loss or damage.

Silent Saturday Online Retreat (T&C)

Registration closes 4 days before the retreat or when all 25 spaces are filled. Your place is confirmed once full payment is received.

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Refunds & Cancellations
To keep this retreat accessible and administration simple, all fees are non-refundable and non-transferable, even if you are unable to attend.

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Retreat Format
This retreat is held live on Zoom / Zoho Meeting. Please join from a quiet and comfortable space, with a stable internet connection, so you can be fully present to the time with God.

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Changes to Event
If the facilitator needs to postpone the retreat, you will be offered a rescheduled date or a credit toward a future session.

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Confidentiality
Participants are asked to honour the privacy and dignity of one another. Any personal sharing that takes place in the retreat is to be held in confidence and with care.

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